Missing data points

5 comments started 2022-10-10 last 2022-10-10
GivEnergy Products
M
#1 MattWhitfield

Hello

My energy graphs are missing a few data points - a couple of half hour periods today, and a big chunk of time yesterday morning. WiFi / internet have been fine - is there any way that I can find out why the data isn't making it to the servers? My inverter has only been in a couple of weeks, so still finding my way around the system.

Thanks

Matt

M
#2 mrand31

Givenergy had a server problem yesterday. That would have affected data collection.

M
#3 MattWhitfield

Is there somewhere those sorts of issues are logged?

M
#5 MattWhitfield

Thanks!