Monthly report data missing

2 comments started 2022-11-08 last 2022-11-08
Beta PortalCloud Portal
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#1 wilfleek

I find the monthly/annual etc. reports very useful, and have been running them since installation a year ago. After I added my Octopus Agile outgoing tariff details, that showed through onto the reports too - until last month,. when all I get in the relevant "box" on the report is a message: "We had some trouble fetching this tariff data - contact us if the issue persists" . The tariff data shows up fine on the relevant portal card.

Anyone else got the same?

#2 positor1

yes i had that for last weeks report, i assumed if i clicked the link another day that it would update but that is not the case.