WiFi connection (‘home’ never connects)

5 comments started 2022-11-14 last 2022-11-14
Mobile App
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#1 Ullmann

Anyone else struggling to get the 10sec view?
Since the recent iOS update a few weeks ago I only ever get the 5min view.
Very frustrating, as it was never problematic before
(Also hate the w units and want the option to turn kw’s back on)

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#2 Smk82

Your not alone. 10s refresh worked well before, now it’s awful. They said it was down to wifi connection in my case, it system worked fine before!

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#3 anthonypar

Change to 'search inverter manually' in preferences. I find this often helps.

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#4 ToothyChris

We are also experiencing difficulty (after the recent updates) to connect to the local 'Home' view. Using the manual method (entering the IP addresses makes little difference).

Sometimes it will connect, but will still show the server values (instead of the 10S values), or it displays completely junk data (e.g. 3.02kW solar generation, when we have no sun!).

I have almost given up on the App because it is so bad now. When I do get a connection, the displayed values are almost always wrong (i.e. they do not add up in the way they should).

My faith in this company is slowly being eroded, day-by-day, as this farce (App issues, multiple inverter/battery issues, SOP drift issues) continues without any resolutions.

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#5 cluelesscris

Try deleting all the data from the app (use the phones settings to do this). Make sure the app is not running when you do this. Then, without starting the app, uninstall it and reinstall it.

One of the recent updates messed about with the structure of the storage and many users experienced screwed up data and displays because of it. This could be affecting you.