No soc data

7 comments started 2022-12-27 last 2022-12-28
Cloud Portal
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#1 Afroz

Could someone plz help
My app says no soc data
Thanks

#2 TheDragon (GivEnergy)

Refresh it

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#3 Afroz

Tried few times but no luck

#4 TheDragon (GivEnergy)

Have you tried switching home to away and back again?

Log out and in again.

If still nothing, can you add a screenshot

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#5 Afroz

It says off line
How do I get back online?

#6 TheDragon (GivEnergy)

Is the Inverter Dongle Solid or flashing Blue? If flashing, try a reboot of your router

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#7 anglefire

Make sure you have a good 2.4Ghz wifi signal at the inverter - it won't work on 5Ghz networks (well that may be different on newer ones but chances are it won't)
A lot of routers says they are dual frequency but don't seem terribly good at it!