Smart Plug - Error fetching your schedules

3 comments started 2023-01-26 last 2023-01-26
Mobile AppGivEnergy ProductsSmart Plugs
S
#1 snorkieuk

Hi All, since yesterday I’ve been unable to retrieve the schedules for the plugs. I can connect and remotely turn off/on just can’t schedule it.

Is it a known issue or do i need to reset the plugs?

Cheers

Simon

#2 Sam D (GivEnergy)

Hi @snorkieuk,

We're working on improving our scheduling system and made a slight error in the code that has now been resolved! Setting and retrieving schedules should now work as expected.

S
#3 snorkieuk

Awesome, thank you!