Battery info changed on portal

3 comments started 2023-03-21 last 2023-03-21
GivEnergy ProductsBattery
S
#1 SteveCook

Hi
I have a 9.5kWhr gen2 battery and all was OK this morning
To clear a lot of GE Octo R&D scheduling issues I restarted the inverter.

My battery is now listed as lead acid. 6.5kWhr and firmware version 0

What is going on and how do I fix it please


G
#2 gonzodad

when I had this showing with my gen 1 5.2, it was a loose connection problem with the physical BMS comms cable.

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#3 SteveCook

I turned everything off, took EM115 and BMS connections out of inverter.
Checked cables were tight in plugs.
Put it back together and turned everything on.
Took about 10mins and everything sorted itself out.