Exporting Data from GivEnergy Mobile App for Complete Record

2 comments started 2023-04-01 last 2023-04-01
Mobile AppHome AutomationGivEnergy Products
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#1 rob1980

Hello all,

I've been using a GivEnergy system since October 2021, and it's been working well overall. However, I did experience an issue with my inverter that required a warranty replacement in November 2022. After the replacement, I noticed that the web portal only displays data from the new inverter, while the mobile app shows a complete history that includes data from both inverters.

I was wondering if anyone knows whether it's possible to export this data from the mobile app so that I can maintain an offline record of my system's generation and usage. Having a complete dataset would be really helpful for tracking my system's performance over time.

I appreciate any insights or suggestions you can provide.

Best regards,
Rob

B
#2 BrianHere

Email support and ask them for it..... easiest way.... include your old and new inverter serial numbers.