Standing charges in the mobile app.

3 comments started 2023-04-30 last 2023-05-09
Mobile App
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#1 Steventon22

I have just set up my tariff data on iPad/iPhone. I have included the daily standing charge as there is a slot to put the data in. The app does a very nice job of showing me the import costs for yesterday, last 7 days, etc. BUT it does not show up the standing charge included in the figures. For example, 32.4p per kWh rate, standing charge 50.31p per day. use 2 kW, over 1 day, and the figure given by the app is £0.648. Surely it should be £0.648 PLUS the standing charge, i.e. £1.15???? Has anyone else noticed this? Is it a software glitch? Have I missed something?
By the way, these are current EDF prices. I cannot get to Octopus just yet as EDF are trying to set up my SMETS2 meters, which is another story......

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#2 TX200

Can't say I've noticed this issue. I'm more concerned about usage than price - I use Hugo app to monitor cost (others available such as Loop etc).

Might be worth logging it as a suggestion or possibly bug via the feedback page on the web portal.

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#3 Steventon22

Thanks for the reply. I have abandoned the daily report, and went instead for the weekly report. Guess what? It works a treat and responds with all the right numbers for me to gloat over!!! I won’t bother to report what I had noticed, as I am still wondering if I did something wrong! All’s well that ends well……..