Just wondering because for the AIO & Gateway (can’t speak for other products) there seem to be some teething issues you’d hope they’d want to be proactive in addressing asap. Does anyone know? Is everything they do purely ticket-based because if so I guess we each need to raise similar issues with them?
Not so much now that there are beta forums.
If posts are monitored then there's usually zero response from GE staff.
Have to say the AIO sounds like a complete pile of crap at the moment.
Very glad our installer refused to quote for one - in his words "Takes GE 6-12 months to sort out initial problems on new kit & we get all the complaints from customers in the meantime".....
This isn’t a support forum. It’s a community forum. There are a few employees that may drop in from time to time.
But it’s pretty obvious that the AIO doesn’t seem like a mature product from all of the posts.
Ok thanks for letting me know. I guess they’re going to get multiple similar tickets then for some pretty fundamental issues