Legacy Power Graph Broke?

4 comments started 2023-09-29 last 2023-09-30
Cloud Portal
J
#1 Jellybaby

Not sure if its just coincidence or if there is something wrong on GE end but the power graph on the legacy dashboard on portal won't show previous days whether I click the left arrow or select a day manually ever since I updated the firmware a couple of nights ago.

I have an All-In-One unit with latest firmware from couple days ago and was wondering if anybody else has this issue with the power graph on legacy page.

If I go to main dashboard that is a bit laggy for me and uses up solcast api calls the power graph date selection seems to work fine though.

Thought id ask to see if its a general issue or issue with specific product or if its a firmware update issue on the AIO's causing a hiccup. I have tried two browsers on two different pc's to no avail.

EDIT
Energy graph under power graph on legacy dashboard works fine though

J
#2 JMA

I can't get to any (legacy or old) dashboard since 4 days. I get error 403 (this action is not authorized) from any device. I can only access the inverter settings getting in through "leave feedback" and then clicking on the My Inverter button. Any attempt to go to the dashboard or any other links results in a 403 error.
I've flagged it and got the response from GE that they updated their portal and some users were having issues. They then said it should be working now, but unfortunately it isn't. Probably some other things have broken with the update.

G
#3 GaryS

Mine is doing the same, GE seems to not care about it at all.

G
#4 GaryS

Still broken