Installer in Liquidation - Warranty - Credit Card

Hi

I am after a bit of advice. My installer has gone into liquidation.

I should have had a 2 year insurance back warranty and an Extended 5 year workmanship warranty from my installer.

My insurance backed warranty is not valid apparently as I had not settled the whole bill. I had withheld a small amount (agreed with installer) due to a minor defect that needed rectifying.

I have a certificate for a 5 year workmanship warranty from the installer who is no longer in business.

I have seen it suggested on other posts that people have made a claim to their credit card for the loss of warranty. I just wondered if anybody had been successful in this type of claim? How you went about it? How you place a value on the warranty?

Many Thanks

As no one has posted yet

I thought you could not claim on a purchased warranty, unless something had gone wrong with the item

And they failed to fix / replace that said item, if that part / item was covered in the warranty

If you was mis sold the warranty that's different

You have 120 days on a credit card claim from the date of payment

Someone will know more than myself for sure

We claimed for the lost 10 year workmanship warranty following the First4Solar debacle. We placed a calculated value on this of a few thousand pounds but our CC provider rejected it. We went back and forward for several months with them stonewalling, they just wanted to ignore the value of the warranty which we weren't going to accept. We were right at the point of going to the ombudsmen (we'd have won and they knew that) when they agreed to honour the warranty terms. So they didn't actually pay anything to replace it, but signed a document which effectively re-instated the 10 years of cover. If we get a failure within 10 years e.g. roof leak etc due to shoddy work, at least now we have some recourse. It was a big old battle though, but then financial institutions are generally w@nkers when it comes to that sort of thing, you just have to stand your ground.