Where has the ‘delete’ Reports button gone?

7 comments started 2023-11-25 last 2024-02-01
Cloud Portal
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#1 L166202

Good day to one and all this is my first post. Am I the only one who has had the ability to delete reports removed from my Dashboard Reports System?
After a spell of two months not accessing or using the reports, when I returned, the delete reports button had been removed. Am I the only person who has suffered this action. I have tried raising the issue with Give Energy through the feedback system and sending an email to support without any response, nor can I find any mention of changes to report here. I can still generate reports,but, as I have in excess of 500 reports it is unmanageable and if I continue using the report generator, that list will grow. There is a small explanation on the reports system that obsolete reports can be deleted and re-generated so I assume that it is not a change of policy by Give Energy.
Could somebody please put my mind to rest let me know if anyone out there has had the reports button deleted. Thank you.

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#2 Harman21b

I have the same issue

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#3 L166202

Thanks for responding, at least I know it is not only me with this problem, but the count of problematic users has started growing. Do you have a growing list of reports? Have you tried taking the issue up with Give Energy?

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#4 L166202

To Harmon21b
Hi, I had an uppdate that the button has been removed until the new portal is ready (don’t know when though) but perhaps the end is in sight. More importantly I have the name of the contacting engineer, so will ask for an update after Christmas if it is then necessary

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#5 dnhenderson007

I have the same issue, and it still seems to be there

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#6 Jerry2604

GIvEnergy seem determined, sometimes it seems to make things that work work less well or not at all with their revisions. Crazy

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#7 wilfleek

The reports don't seem to format properly for printing now, either.