Reports and smart tariff

4 comments started 2022-04-01 last 2022-04-02
Cloud Portal
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#1 TX200

On the monthly report it says add a smart tariff to the dashboard to get costs information

I’ve tried to add a smart tariff but I get an error message saying the details are invalid,

Is the smart tariff card for octopus only available if you are on agile?

It would be nice to see on the report how many units were bought during peak vs off peak hours.

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#2 wilfleek

I added my Octopus details and I am not on an Agile "incoming" tariff. Later I added Agile outgoing on Octopus. and the portal picked up on that automatically.
So I sadly guess that you made a mistake somewhere? OR - like most energy providers websites, Octopus has been overwhelmed by people trying to add meter readings prior to the capped tariffs increasing, maybe you tried doing it while Octopus itself was down? Might be worth trying again in a day or so.

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#3 wrefordj

I was similarly affected but it's ok now that the tariff increase has gone through for everyone.

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#4 TX200

Yeah, it’s worked now. Guess it was just busy last night.

Average cost 7p per kWh not too bad! (Whilst my fix lasts)