New WiFi

2 comments started 2023-12-23 last 2023-12-23
Mobile App
S
#1 Ste

Hi.ive changed my WiFi do I need to change any setting on my app. It won't go online to monitor my battery storage

A
#2 anglefire

Is it a new router/service provider?
If so, try and change the routes SSID and password to the same as your old one - saves a world of pain!

Some routers need higher security than older ones and you do need to change the password.

If that is the case, then once it is done you will have to reset the inverters password - and I would recommend fixing the IP of the dongle so its always the same - that is best done in the routers settings.
This may help too: https://kb.givenergy.cloud/article.php?id=1&oid=1