Lost connection

Hi all, I am new to this community and my all in one system is just 3 months. I have been unable to connect to the system either on Home or Away for a day. Is this common and is there a fix? Please 😀

if you can’t connect to the all in one at all then its likely its lost connection to your wifi.

Simplest thing is to power it off and on again and that should force it to try to reconnect. Follow the instructions your installer gave you or in the installation manual on kb.givenergy.cloud for shutdown/restart