Only been up and running for a month and I now have no data as we’re ‘offline’ Tried resetting my router, no difference. I’ve looked through the various menus on the app but if I’m honest it doesn’t seem very intuitive, maybe it’s just me being old! Any clues as to what I should be doing please?
Steve
Go to the cloud and reset the inverter via the power button and see if that helps.
Worth checking the web portal to see if it’s online there as @anthonypar suggests. I’ve also had to power-cycle the AIO unit itself (not through the console, because it was disconnected) when the WIFI signal strength was really low to get it to reconnect. Since getting the WIFI signal extended I’ve not had to do this though.
Though if you’ve reset your router (rather than turn off and on again), remember the WIFI name and password (and security settings) have to be the same as before or the AIO WIFI connection will need to be changed as well