EV charger - Charging section all disabled

3 comments started 2024-05-05 last 2024-05-08
Mobile App
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#1 RichardNewbold

Previously, I could use the mobile app to adjust the givenergy ev charger but now it's all greyed out and I have to use the cloud site.

This is the Charging section.

Charger is set to config D

Anyone seen this or know the cause?

#2 daveyge

Yes, seen it grey out like that quite a number of times usually after using the "Advanced (Beta)" tab. I've never been able to get it back at will myself but it mysteriously re-enables itself at random. As to why it happens, no idea. One for GE devs to answer

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#3 CShutt

I have this issue. If I want to change any of the setting I have to do it through the web portal. I've not been able to use these controls in the app pretty much since day one.