Battery not charging and no lights on

2 comments started 2024-05-19 last 2024-05-19
GivEnergy ProductsBattery
K
#1 Karl butler

Hi, I have just looked on the app and I can see my battery is not charging but power is going back to the grid. When I have looked there are no lights on, on the front of the battery…. After further investigation it looks like it has not charged since 29th December. I have tried flicking the circuit breaker between inverter and battery and pressed the button on the side of the battery…. any ideas or suggestions

Thanks

V
#2 Vestas

Call your installer or support. After 5 months the battery is not going to charge normally so it'll require a visit.