Lost comm’s on AIO

2 comments started 2024-06-17 last 2024-06-19
GivEnergy Products
I
#1 IanB

I appear to have lost comm’s as I can’t see my data either though the portal or the app.
Solar, grid and battery all have question marks in them and it says I’m offline and last updated 8hrs ago, I had the reboot the router earlier but I don’t know if it’s an internet issue or a comm’s problem on the AIO.
It’s all on LAN and wifi to everything else fine.

J
#2 Jellybaby

Connect to the access point of the AIO and see if you can browse the internet, if you can then its not an internet issue and you have the typical comms issue that will need a fix applied when it is online again.

You can press the button on the side of the AIO and when it clicks off press it again and that should restore things.