Consumption and Generation Data Disappeared

I've just checked my consumption and generation data for the past week and the figures look very wrong (very low) and all the previous data has vanished. Anyone else had this problem?

I'm looking at the same. I think the portal has changed the energy graph to the latest or new version. That shows values that don't accurately match... anything.

Go to your "Edit your dashboard", add the Energy graph (Legacy), and that will show you meaningful data. It does for me at least.

I'm not sure what is the problem with the new energy card, but it is rubbish. It shows my generation for Jan'25 to be 7kWh. Useless.

I have the same or a similar problem. I check and download my energy usage data every day. Yesterday, 16th January, the data had lots of half hour intervals missing, many/possibly all of the half hour slots showed the same usage and I had negative solar generation. It had been okay the day before. I sent feedback to GE yesterday. The graph/data report is still faulty today. I will try the legacy energy graph.

Just used the legacy energy graph and data download and my energy usage data is correct now. Thank you rio911.

They haven't just changed the webpage for the portal, they've made it so utterly worthless that it now looks like this if you try to view the whole month. It's utterly worthless now, and to make it even worse... it just gives no data available if you try to go back more than 7 weeks.

All data for the 2 prior years before 1st Dec 2024 is unavailable.

Great job... an update the f*cks up everything and makes the user experience 1000 times worse... Bravo... bravo.