Battery not discharging

6 comments started 2025-01-25 last 2025-01-25
GivEnergy Products
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#1 Lindahd73

Battery on 100%, why has it stopped discharging to the house -any ideas?

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#2 geoffreycoan

Lindahd73 Check Eco mode is turned on, check battery reserve is not set to 100%, and check you don’t have a timed demand or timed charge set that overlaps the current time

If all these fail then do a ‘reset to defaults’ of the inverter in the givenergy portal

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#3 Lindahd73

I’ve checked and eco mode is enabled, under battery options it’s set at ‘reserve 4% usable 96%’ - does that seem right? No overlaps of timed demand or timed export that overlaps current time

Its weird as it’s been working fine since it’s been installed on October and I haven’t changed any of the settings

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#4 geoffreycoan

Lindahd73 That all sounds correct. Sometimes and occasionally the inverter goes out into the wilderness, check there aren’t any error notifications in the portal which might indicate a problem and try the reset to defaults that can often kick it into life

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#5 Lindahd73

No error notifications and reset defaults and it’s still not discharging.

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#6 CW

Have you accidently paused the battery (via the app for instance)?