Sudden drop in battery power

3 comments started 2022-06-18 last 2022-06-19
GivEnergy ProductsAC CoupledBattery
R
#1 rob-f

Very odd occurrence this evening - system operating as normal, and then suddenly the battery has dropped from around 47% SOC to 0% almost instantaneously, despite having started the day at 100% and having discharged less than 3KWh of its over 5. This feels like some sort of firmware issue that is causing incorrect readings...

Has anyone experienced this before? I've reset the inverter with no change. Will recharge overnight and see if this happens again, but wondering if I'm alone in this.

Link to the powergraph display here: https://drive.google.com/file/d/1LjQ4aOM7DkIEeilRU1uq0rSGLyRlDpVn/view?usp=sharing

T
#2 TX200

Yep, there’s at least one other topic in here with the same thing being discussed.

Firmware 3007 “coming soon”

May be worth raising a support case too, just in case it’s something else. Plus a calibration might be useful which they can kick off for you.

R
#3 rob-f

thanks very much!!