Battery will not charge at more than 1.7Kw

2 comments started 2025-06-02 last 2025-06-02
GivEnergy Products
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#1 pearnsh

Regardless of how much excess solar is available my battery no longer charges at more than 1.7Kw. A couple of recalibrations have already been done and the software updated all to no effect. I have an outstandin call with tech support but they are not responding. All the meters and settins are saying it should charge at up to 3000w.

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#2 cluelesscris

Go to My Inverter and then Remote Control.

Check the value of 'Inverter Charge Power Percentage' - force a read to make sure you are seeing the current value.

If it is less than 100% - change it and force an update.

This value is not visible to the app and gets messed about with by a number of routines, including if you use the app quick settings to pause, force charge or discharge and then reset to eco. It doesn't always get reset to 100%.