Desktop app date issues

3 comments started 2025-06-07 last 2025-06-13
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#1 martinmays

Anyone else having no selection of calendar dates to review prior readings export etc.
back arrow just refreshes today
TIA

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#2 Caerefail

There has been this problem for several weeks for some people. I've found a work round by clicking on the date so the calendar drops down, select the date you want and then clicking on confirm - that brings up the data for just that date.
Hope this helps. Funnily enough, some days the back arrow works, some days it doesn't!

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#3 Davegreen1

I raised this issue as a bug on 16 May. No action to date. My workaround, so far, has been to select the 'Week' data option, download that and extract the data from the date that I want, but I like the option outlined by Caerefail above. I'm going to try that now. Concurrent with this loss of service I have found that there has been a change in the data presentation/format and in the way that it interacts when converted to an xlxs file. All a pain in the butt!