Inverter online but no Solar, or grid battery charge since update to 3020

2 comments started 2025-07-04 last 2025-07-06
GivEnergy ProductsBattery
J
#1 Jon231

Hello,

Battery was playing up over a couple of weeks and so I looked at the portal. Noticed there was a firmware update. Ran it but now situation has got worse - no solar, battery will not charge from grid, nor will it discharge to the house or grid - stuck at about 13W discharge and showing 47%, down from about 65% when firmware updated. Have attempted reset through the portal but no change. I have contacted support by email, but have had no response - would a hard reset be worth a try?

Gen 1

#2 TheDragon (GivEnergy)

Did support reply? WhatsApp support is now there too