new app not showing grid usage

2 comments started 2025-10-23 last 2025-10-23
Mobile App
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#1 PRS

Hi, is anyone having the same issue re the new app information from their phone or iPad.
At present mine does not show grid to home or battery usage, I am getting battery to grid.
Waiting on their team to come back to me.

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#2 anthonypar

When my battery is discharging below 300w it often doesn't appear on the app graph and is shown as grid supply instead. There definitely appears to be a problem in the app. Strangely when I look at the peak data in the app everything appears to be in order and agrees with the portal.