Sign-in frustration

2 comments started 2025-12-14 last 2025-12-14
Cloud Portal
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#1 Ortwin

Has anyone had issues logging in to the cloud and forum on a PC. I put in my user name or email address in and password and it says "your login details are incorrect". I've been through the renew password and two step authentication and managed to get into the cloud but not the forum(luckily I'm on my android phone at the moment)

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#2 pwdst

The GivEnergy community has different credentials to the app/portal.