My inverter is model - GIV-3HY-11
Installed in June and working perfectly since. It's connected to my LAN by a pair of powerline adapters, which appear to be working as far as I can tell, though I don't have much experience with them. I meant to switch the inverter to connect to my MESH Wi-Fi but never got around to it.
According to my dashboard the inverter was last online on 30th December. There were no power incidents I'm aware of at that time. The inverter and batteries are still working fine, charging up at cheap rate and discharging when the house needs it, then exporting during peak rate (I'm on IOG).
I've accessed the Help and Support tab and run a healthcheck, but it can't run it because it can't access the inverter.
My LAN is absolutely fine in all other respects. Neither my router nor the MESH (which is configured as Access Point) shows any issues.
Is there something I can do to either diagnose or restart the inverter network connection ? I can call out my installer but would rather deal with it myself if possible.
Many thanks in advance.