Mobile app only shows cloud data

3 comments started 2026-02-13 last 2026-02-13
Mobile App
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#1 IanMc

My mobile app will only log into the cloud browser based data.
I have cleared cache and data, uninstalled, shut down and restarted mobile and re installed the app, but nothing seems to correct the problem.
Does anyone have any ideas please?
Thanks

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#2 pwdst

Firstly are you on the same WiFi as the inverter?
Secondly, in the GivEnergy app go to Settings -> Local Monitoring and add the IP address of the inverter.
If you haven't already I would add an address reservation in your router so it already has the same address first. That way the app won't have to hunt for it if the inverter is issued a new address.

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#3 IanMc

Thanks for that.
I was on the same wifi as the inverter.
I have found the problem now, Edge was blocking access to external apps. Turned it off and all is working as it should.