Premium/Axle Subscription

2 comments started 2026-06-18 last 2026-06-18
GivEnergy Products
D
#1 DaveCole

I signed up for the Premium app and Axle Energy control and have just received an email saying that I'll be charged the £4.99 fee when the trial period expires - I thought Axle membership waived this? I've had one charge event with Axle so it's working.

Tried to contact via the paddle.net payment bot but it's worse than useless. Anyone else having this issue?

M
#2 MrTim

You should just sign up with Axle and that automatically gives you premium. It's one or the other, not both.