Error ....

4 comments started 2022-08-28 last 2022-08-29
GivEnergy ProductsAC Coupled
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#1 dirkkoopman

What does this mean? and where do I find some information in the portal? The only "notifications" I can see in the settings tab are about meter errors (which seem to occur on a daily basis).

screenshot 1

The main energy graph is looking pretty peculiar as well...

screenshot 2

Switch off and then on again? Again?

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#2 wilfleek

Well, off and on again would be where I would begin..................good luck!

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#3 dirkkoopman

My system is now officially "broken". My main graph now shows just power coming in from solar, but as "consumption" (green) - which is actually tracking solar input. The battery is not charging (just a horizontal line). Fortunately, my "smart meter" says that it is all being exported (on Octopus Agile Outgoing).

Would someone from GE please help.

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#4 404 Not Found

I would recommend phoning them first thing tomorrow... I rarely get a reply to the emails I send them, and I don't think they actively monitor the forums either.