Hi
Just setting up overnight ECO 7 charge when the inverter started dumping 3kW to grid.
To my knowledge I haven’t told it to do that.
Last night I wanted it to charge to 72% set up to charge at 1kw. Got confirmation on save request on app.
Work up this morning to find it had charged to 100% at 1kw max.
Right now I can only control inverter via the quick settings.
(3kw inverter and 16.4 kWh batteries)
Not happy dumping 8kWh to the grid.
So woke up to find Batteries had completely discharged at 03.00 GMT.
They charged to 46% at 06.50 GMT.
They stuck at 46% since nether charging from solar or powering house.
No update to software version numbers.
Blue light on inverter flashing
Any ideas?
If you mean the inverter dongle is flasing blue, then I would start by re-booting your wifi router, to see if the dongle reconnects - at which point the dongle will be solid blue, and the inverter should start talking to the GE cloud again.
The dongle blue light is steady and has comms.
The round blue light on the inverter is flashing (slowly).
re start the inverter if the centre led has been flashing for more than 10 mins. (not the dongle)
Hi
Tried switching off and on again.
Power down batteries - switch of AC and DC isolators and trip fuses in consumer unit.
The blue circle on the inverter is still flashing
Tried powering load from battery - it didn’t.
The system set the time to GMT about 10pm on 30th Oct.
Also
I left the “time charge” active and the battery charged from 49% to 100% over night on ECO 7
Mike407 If you have any Octopus automations, they can change your manual settings, so make sure they're disabled. The flashing light in the centre of the inverter means it is waiting. Assuming you want the inverter to meet house load from stored battery energy (I'm assuming it's an AC3), check that ECO mode is enabled in the portal. The timed charge can be left to charge up overnight but outside the timed charge period, leave the inverter in ECO mode unless you don't want it to supply the house.
Mike407 Right now I can only control inverter via the quick settings.
You can open a browser on a laptop or PC (or your phone if you don't have any other device) and log into https://www.givenergy.cloud/ with your account details and you should be able to get better visibility of what's happening. I only use the app for seeing what's going on; all my changes are done via the portal.
Tim
Use the cloud portal most days ( for settings).
The issue with the cloud dashboard is that the objects are to big for my iPad screen.
With the smart tarriff “ object” are hidden behind the taskbar at the bottom of the screen.
If you use one hand to flick and hold the screen up and are quick you can press the submit or go back buttons.
I added my Octopus API code which didn’t have an affect until the lasted releases of the app, which seem to set up automations on the smart tariff “object”. The automation was set to charge 100% on lowest tariff.
Found out after system was charging to 100% over night even though it was set to 72%.
Not sure why an automation would be enable on by default.
Any way - after reading about this on face book went to smart tariff on dash board automation to try an turn it off.
The flick screen method allowed me to disable option but thee was no way I could click the save button as it always remained behind the givenergy taskbar at the bottom of the screen.
So I decided to delete the smart tarriff - hoping it would cure the 100% charge problem.
It ended up leaving this automation homeless and confused.
It seems when I rung GE this morning they reset the automation not to run and now my system is running correctly.
As stated above not sure why the automation was enabled by default and why the screens haven’t been tested on iPads to ensure that users can actual click the buttons on the screen.
Might be time for GE to start developing YouTube tutorials for all the functions and how they work ( extra revenue and less confused end users).
Mike407 Glad that your automation is sorted. I sometimes use the portal on my iPhone and it is a bugbear that the screens don't behave very well, especially having buttons inaccessible behind status bars etc. The app may be becoming reliable but past experience has always been that sometimes it just doesn't do what you expect it to and cannot be relied upon. Anyway, you're sorted :-)