Battery not charging overnight

6 comments started 2022-11-05 last 2022-11-08
Mobile AppGivEnergy ProductsBattery
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#1 GaryTaylor

My battery is not charging overnight.

In the App the start and end times are in red.

Is there something wrong?

It was working without a problem a couple of weeks ago.

Thanks

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#2 Tim

GaryTaylor Start and End times in Red is OK. Is the battery State of Charge (SoC) less than your Charge Up To % during that period? Is your Charge Power set to maximum (or less if you want to do it slowly)?

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#3 Spotto

GaryTaylor I had similar problems when I used the app to access settings yesterday. If you haven't tried signing in via a browser on the web, that might be worth a go. Options are clearer and there are more of them. I sorted my settings issue easily using that route.

Good luck. Let us know how you get on.

S

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#4 GaryTaylor

Spotto Thanks tried that and no change. Also just got new phone so App reinstalled.

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#5 GaryTaylor

Tim Thanks charge set to 100%

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#6 Tim

GaryTaylor Is the battery not charging at all still? You haven't said what your plant is (PV/inverter/battery), so it could be a problem with the app, or with the plant. Check that the battery isolator hasn't tripped. Can you initiate a manual charge from the app? Have you tried the web portal?