Smart plugs

9 comments started 2022-11-11 last 2022-11-13
Mobile AppGivEnergy Products
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#1 Blackrat

I have purchased 8 smart plugs, that have been working for a day or so.... today none of them are working even if I un plug them from the mains they still show as working.
When I turn an appliance on it doesn't show any generation. All seem to be frozen. I have un linked them and reset them up. And still not working. I have reboot my phone. Still not working.
Any suggestions please before I return them.
Thanks.

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#2 Sunlight

I have 5 smart plugs, they also all seem to have frozen at some point on Friday and are not recording data.

#3 pgbish

Same here, all plugs i have, stopped working yesterday at 3pm, and haven't worked since. I have reconnected them again this morning and they still dont register any usage.
Would suggest that somewhere there is an issue in the app system.
These plugs are nothing but trouble so far
GivEnergy?????

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#4 L169848

Same here the plug is connected but doesn’t show any usage data. What’s going on!? these plugs are not cheap and they can’t even schedule an on and off time

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#5 Wb1

I have never been able to get my plug connected to the app……

#6 judgepd

Seems like the plugs are about as reliable as the batteries. A very half baked product to say the least.

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#7 Tim

judgepd portal says it’s all been fixed as of this afternoon

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#8 anglefire

Personally I’ll keep with plugs (or anything else ) that I can control locally - I don’t like stuff that has to connect to a server on the net.

I can easily set up a routine that works with home assistant.

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#9 Blackrat

All plugs appear to be up and running OK again. Who knows how long for.....