Downloaded new App (29/11/2022). No connection to dongle nor will it let me check the wifi it just keeps stating an unknown one; no local; no data coming through at all. Settings for charging overnight and discharge thankfully remain in place. I know I am useless at all this but surely it can be fixed remotely. HELP.
The new app seems to have some problems, especially when connecting to a system with more than one inverter. The new feature to display two batteries is slightly confusing. Is that two batteries on one Inverter or the energy in the batteries connected to each inverter?
Recently, the timed discharge has gone AWOL. I have staggered the discharge times for each inverter but these are not being recognised by the system.
Finally, recent changes to either the portal or the app have made the connection to inverters a bit of 'hit or miss'. I have emailed support but I'm getting the impression that there is no one listening. None of the recent bugs that I've reported via the portal have been responded to.
Latest app update (28/11/22) I’ve lost my settings cog ( top right) . Can’t switch between solar and grid nor alter timings for overnight import .
autoimage go to the menu top left, preferences, then switch it back on.
I have two batteries/two inverters. I’m finding that sometimes when I get it to log on to home it randomly drops one of the batteries. Not always, but sometimes