Missing data from house load stats

3 comments started 2022-12-04 last 2022-12-04
Cloud Portal
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#1 GribinIsaf

Every day there is one or more 30 minutes periods in the House Load graph without data. See this example

Does anyone else experience this? It is annoying because it seems to me to be the easiest way to know what the house is actually consuming in a day.

Thanks

D
#2 dragon2905

Yes, it happens unfortunately.
Sometimes its down to interference on your WiFi, other times glitches with the GE servers that control the cloud portal.

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#3 GribinIsaf

dragon2905 Thanks. Out of interest I will look at the data being logged in the inverter and see if it is there and not going up in the sky.