Clock on BST

3 comments started 2021-12-31 last 2022-01-09
Mobile AppGivEnergy Products
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#1 AmandaHuddleston

Hello. We have had our system 2 weeks and have been reviewing our energy utilisation and charges. we are on a smart tariff with cheap overnight (0030-0430) top up electricity. Sadly our dashboard / inverter clock times are different so we have been drawing more expensive energy and hour early. I have found a BST setting on the app with 'day light savings' but the function is disabled.

Can anyone give me advice / how to alter the system via the web portal or do GE need to do this?

TIA

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#2 andrew_bond

AmandaHuddleston I'm not sure about the beta portal, but in the old one, go to Account Details, Actions - Edit, and about halfway down you'll see settings for timezone and enabling/disabling DST.

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#3 AmandaHuddleston

andrew_bond many thanks - I didn't realise there was an 'old' portal. All changed. Fingers crossed