Charge rate only 3kw max in app

5 comments started 2022-12-13 last 2022-12-14
Mobile AppCloud PortalGivEnergy Products
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#1 anthonypar

I have Gen 2 Hybrid Inverter that can charge and discharge at 3.6kw, but the app will only allow me to set a maximum charge rate of 3kw whereas I can set the full 3.6kw in the cloud portal? Just wondering what might be causing this.

#2 hoggy

anthonypar does it actually charge at 3.6kW ever (I.e app bug vs actual charge limitation)

What battery have you got? They can’t all do the 3.6kW.

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#3 anthonypar

Does 3.6kw via portal setting. Just seems to be an issue with the app. However, if I request an immediate charge through the play/pause etc buttons in the app it charges at 3.6k. Just a bug I think?

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#4 anthonypar

Battery is 8.2kw

#5 TheDragon (GivEnergy)

anthonypar

Sounds like a minor bug.

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