When I ordered the Givenergy gen2 battery one of the reasons was the 100% depth of discharge claim.
However my system is commissioned so the battery cuts out at 4%, implying I can't actually use 100% of the battery, is this correct? It seems a little mis-sold in this respect.
Depth of discharge and power reserve?
What battery do you have?
The DoD figure relates to what capacity you can actually extract from the battery compared to its nominal capacity. 100% DoD batteries are actually larger than their nominal rating, they are actually still 80% DoD of their real capacity. Quite confusing, I do accept. The 4% bottom limit is there to enable the inverter to power up/maintain settings from a grid outage - the inverter draws a maintenance current from the batteries.
I reckon if you discharge a 9.5kWhr from 100 to 4% you get more than 9.5kWhr.
My 9.5 looks to be giving close to 11.
Roberto my 5.2kwh battery has a Usable 4178wh, according to the label on it.

My 3 x 5.2s a full charge is between 12.8 and 13.8kwh, depending on temperature.
A full calibration, is real 0 to 100 is nearer 16.5kwh. So even the 5.2s have some additional cell capacity when new