Consumption graph in Givenergy cloud

7 comments started 2023-01-22 last 2023-01-23
Cloud Portal
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#1 Patel91

I've just got my Givenergy PV and battery system installed 5 days ago. I can see how much electricity is generated, battery charge & discharge value and amount imported and exported to the grid. However, the amount consumed is always showing 0.
Is this normal?
Many thanks

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#2 ToothyChris

No, not normal. Can you post a picture of the graph, from the portal?

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#5 anglefire

Patel91 based on this graph it looks like your ct clamp is on the wrong way around as you have -ve solar. Or the wrong place.

Simple to check - find it and work out where it is - it should be on the incoming red or brown cable (depends on age) going to the main meter and the arrow (which may be inside - though usually outside) should point in the normal direction of flow from the grid.

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#6 Patel91

Brilliant...
Just checked the CT clamp, it was on the right cable but it was pointing in the opposite direction.
I'm now getting a value of our consumption.
Many thanks for your help.

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#7 MattWhitfield

anglefire There isn't a StackOverflow-like reward system here - but kudos 👍