Setting up installer account

6 comments started 2023-02-13 last 2023-02-13
BugsCloud PortalGivEnergy ProductsHybrid
J
#1 JHE

I did the installer training last week and was hoping to install a battery system on the weekend but between myself and my wholesalers i've had no luck getting through to anyone at GivEnergy to register an account. Has anyone got any advice on how i can get hold of someone? I've emailed, rang, sent message on facebook, tweeted but nothing

T
#2 ToothyChris

The chat function on the web site is generally considered to be the best way to get any kind of response from GE.

J
#3 JHE

Thanks. Where do i find this though? I've searched and searched but cannot find anything?

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#4 ToothyChris

I believe it is usually on their Contact Us page - but perhaps they turn it off if they are short of people to respond...
Sadly, you are not alone in finding it very difficult to get any sense out of GE.

But please do not let my frustration and despondency towards GE cloud your judgement.

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#5 TX200

JHE apparently on the contact us page, but only when they have time to answer chats.

You may have to call them...

C
#6 cluelesscris

JHE I'm really surprised they didn't sign you up at the training. Or, at least, send you away with the links!