Octopus Smart type 2 meter reading

3 comments started 2023-03-20 last 2023-03-20
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#1 L174559

I am in the process of changing to Octopus Energy and they have reported an issue with remotely reading my two meters, which will take them some time to resolve as there is a backlog and they need an experienced person to investigate? Meanwhile I'll be on their standard tariffs. Any views??

#2 Cdent

L174559 sounds like you may have an SMETS1 meter that isn't connected to the DCC, will mean a meter swap if that's the case.

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#3 wrefordj

L174559 For years with Scottish Power I resisted their attempts to give me a smart meter. After reading a technical blog on Octopuses website, I realised that they, alone, knew what they were doing. So I switched to Octopus and they installed a smart meter on 1st April 2021 (!).
However, when the guy arrived, I mentioned that I was going to have solar and a battery. He then said: "Oh, you won't want this meter, then" and went and retrieved a different meter from the van.
I ended up with a KAIFA MA120 SMETS2.
But it is a complicated business...

PS DCC Data Communications Company