There was an error changing your settings: Inverter Timeout. Please try again

4 comments started 2023-03-30 last 2023-03-30

#1 LiamThom 2023-03-30

Am getting this message more and more frequently when I try and change the amount I want to charge the battery to.

It happens on the web site and the mobile app.

#2 SteveCook 2023-03-30

Is your inverter dongle on wifi
Is connection reliable
Is dongle solid blue showing all connected OK
https://kb.givenergy.cloud/article.php?id=1&oid=1

#3 TX200 2023-03-30

Also if using the web portal, is your mobile app currently open and in home mode?

I sometimes find the two clash with each other, e.g. try to write the change just as the app is reading.

Likewise do you have any automation setup - e.g. GivTCP/ Home Assistant frequently polling the system?

#4 Simon_C 2023-03-30

TX200 , I have found that to be the case as well.

If changing settings through the App, set to Away mode first, change the settings and Save, wait for confirmation, then switch back to Home.