Battery charge % not showing on Home Dashboard

4 comments started 2023-04-02 last 2023-04-07
Mobile App
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#1 Smout100

Does anyone have the same problem. For the past couple of weeks the battery % charge has not been showing on the home dashboard. It either shows as 0% or ?%. Has anyone else had the same problem? I have already tried signing out and signing back in. If I use the beta.GivEnergy.cloud portal, the battery charge % displays fine. Thanks

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#2 Tim

Smout100 Do you mean that the battery % charge doesn't show on the phone/device app but it does on the web portal? If so, switch to Away and back to home and it should work. There's another thread that suggests solutions to this. If you don't mean that, the question doesn't make sense to me.

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#3 Smout100

Yes you are exactly right. Even when I switch from home to away and back it still shows as 100%.

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#4 wilfleek

Try deleting the app data.