Everything broken

Portal down, app not working... Just me or broken for everyone?

Broken for me too. What's disappointing is that the server status page https://givenergy.freshstatus.io/ says everything is operational!

FUBAR

Yes , down for me too, i get "502 Bad Gateway"

Ahhh, not just me then.

I’d assumed it was my problem since the server status page shows everything is working just fine. Presumably that’s broken too.

Another one with the same issue...
Can I assume that my system is still working ( inverter, battery) or not?

Same here, nothing working.

rio911 your system will be working fine, unless you have any automations on, which will probably be ignored.

There are other apps you can use that give you a live update without relying on Givenergy’s servers.

I use this one on my iphone:

https://apps.apple.com/gb/app/inverter/id6443976497

There also an Android one which will probably still work too:

https://play.google.com/store/apps/details?id=uk.rubikcube.invertermonitor&gl=GB

rio911 I’ve checked with my other inverter app and it’s still doing it’s thang.

It’s just the GivEnergy portal that’s down, so the GE app has nothing to display.

rio911 I can monitor my setup on a different app and it is working normally. GE app and website is a no go area. Just another outage!!

Although my Givenergy app is working now.

Hook Thanks for these. I'm surprised the givenergy app relies on the servers in Home mode tbh. Bit of a design flaw there.

Things appear to be up and running again now though 🙂

"Not another one" - actually beyond a joke now. Is this getting sorted? What's going wrong GE and what's in place to fix it please?

Someone’s just replaced the hamster with a fresh one from the looks of it..

Yep another GE product not working. What a suprise.

I had a battery calibration finish during the night, which wipes any user settings for timed charge.

Now cannot login to configure my settings, and the overnight car charge session has fully discharged the GE battery. Not happy, but at least my car is fully charged, and it is sunny today to re-charge the GE battery.

Portal is now working for me, just in time to adjust my timed charge as a result of yet another SoC crash from 55% to 0%!

The portal was back up at 07:14. though it is only being reported as being down from 06:58.

The first post in this thread was timed at 06:30, so FreshStatus is not reporting actual downtime.

It was actually down well before 6:30am. I got up at 3am (to use the loo) and thought I'd check on the battery but it was down. So it could have been anytime before then when it stopped working.

looks like we didn't lose any portal data this time thankfully.

The freshstatus thing is manually updated so the “downtime” is likely reflecting when someone in GE is made aware of it.

hoggy That's as useful as a chocolate teapot then!

I have own software reading frequent GE API - errors started at 01:49 this morning.
Good read and processing resumed at 07:4606
It's all logged... so I wasn't awake :-) :-)