Icon Data not updating.

2 comments started 2023-04-20 last 2023-04-20
Cloud PortalGivEnergy ProductsCards - Inverter
F
#1 Feathers

Hello: I've noticed that when I click on the various icons from the Home Screen, i.e. the solar panel or the battery icon the data shown is always low. Then when checking the last update time it is always 06:59 of todays date. Frustrating as can't find out how much solar energy has been produced today.
Also the arrow head "Play" icon has disappeared. I have logged out and returned as well as re-booted to no effect.
Now wondering if this is deliberate or a fault.###

T
#2 Tim

Feathers it is always 06:59 of todays date

Just checked my app and the time is more or less 1 hour behind the time on the phone. WIthout knowing exactly what's behind this, I'm putting it down to my phone displaying BST and the app update time being GMT for the last 5-minute cloud update from the inverter. This suggests (to me) that only a subset of data is pulled from the inverter in home mode.

To get the play button back, go to settings, preferences, and enable "Show Quick Settings Button".