App update period

8 comments started 2023-05-08 last 2023-05-08
Mobile AppGivEnergy ProductsAC CoupledBattery
#1 gwynnej3

Has the app (home) update period changed? It used to be 10 seconds. Now I see a lot of this (screenshot):

#2 gwynnej3

gwynnej3 It's now at 14 minutes and still won't update despite dragging the screen down. I get the same on iOS and Android. Access the inverter using the cloud portal (webpage) and it's fine.

#3 positor1

gwynnej3
the cloud web portal is not live data and will display the last set of data it has.
check that your dongle on the inverter is lit blue and not flashing. (no wifi connection)

P
#4 pacemaker

gwynnej3 I often see this but just wait - it goes back to every 10 secs. It usually happens when I open the app after not using for a while.

#6 gwynnej3

The iOS version seems to work but with a longer update cycle than 10s.

#7 gwynnej3

pacemaker My point is the behaviour has changed

#8 gwynnej3

The iOS version seems to work but with a longer update cycle than 10s.

#9 gwynnej3

gwynnej3 if anything mine behaves the other way round - when I first go into the app it shows the battery and inverter display for about a second then it updates to blank. And stays like that. It's worked fine for months, something has definitely been changed.