Reset data question?

2 comments started 2023-05-09 last 2023-05-09
Cloud PortalGivEnergy Products
B
#1 Ben472

Hi, I wonder if someone can help. I had a ge inverter and battery installed at the end of March. The system has been functioning to a certain degree but the meter has never functioned correctly. Today a helpful ge engineer replaced the meter and the system is working properly. Given the past data streams are not valid, I was wondering if there was a data reset feature that deletes faulty data recorded until today. So total generation values could be calculated from today. Does such a feature exist?

T
#2 TX200

Ben472 pretty sure people have asked GE this before and the answer was no.

Feel free to email their support account, but don't get your hopes up!