Battery not discharging!

3 comments started 2023-05-23 last 2023-05-23
GivEnergy Products
S
#1 Scholes1*

I’ve noticed today that our battery, although fully charged, has not discharged any power to our home or the grid in the last 48hours. We haven’t changed any settings. Any advice please.

#2 Cdent

Scholes1* make sure Eco mode (portal) / Dynamic mode (app) is on.
If so, reset to defaults - this will remove any timed charges so you'll need to reinstate them.

I
#3 IanMac

I've found this happen once or twice when I've accidentally pressed the play button in the app, the one below the energy flow diagram. As mentioned by others, check Eco mode is enabled on the web portal.