Entering export info into app……😡

3 comments started 2023-06-06 last 2023-06-07
Mobile App
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#1 ONEIL

Confirmation today of export arrangement with EDF…app has options for EV’s I don’t have an EV…!!!
GE offers a template to manually enter info… enter standing charge…enter multiple tariffs ( peak / off peak ) and times….so far so good…!!! Tick box ✅ confirming export…try to enter tariff…05.60 …the decimal point disappears…😡…can’t proceed to submit…!!! Any help would be greatly welcomed

Mick.

#2 Cdent

ONEIL you might be best off using the portal instead of the app to do this, I'm on Octopus so by providing my account details everything pulls through automatically, I think I saw EDF on there but can't be sure. If so there might be an easier way by entering your account info

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#3 ONEIL

Cdent

Many thanks…very frustrating…😳